Careers at DigiTalker
Join a team of specialists delivering voice BPO and technology solutions for some of the UK's most demanding enterprise clients.
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Build Your Career at DigiTalker
DigiTalker is a professional environment where people are supported to develop their skills and progress their careers. We invest in structured training programmes for all roles, from frontline agents through to technical specialists and programme managers. Every team member has access to a defined development pathway that sets out the skills, experience, and qualifications needed to advance within the organisation.
We are based in Bolton, with a growing number of roles that support remote or hybrid working arrangements. Our culture is built around delivering results for our clients while maintaining a respectful, collaborative working environment. We are committed to effective people management, regular feedback, and employee engagement.
Open Positions
We are currently recruiting for the following roles.
Customer Experience Agent
Join our contact centre team delivering inbound and outbound voice services for enterprise clients across regulated industries. You will handle customer interactions on behalf of our clients, working within structured quality and compliance frameworks.
Apply NowSpeech Analytics Specialist
Configure and manage speech analytics deployments for our client programmes. You will work with transcription engines, build topic models, design compliance monitoring rules, and produce insight reports that drive operational improvement.
Apply NowBPO Programme Manager
Oversee the delivery of outsourced contact centre programmes from setup through to ongoing management. You will be responsible for client relationships, team performance, SLA delivery, and continuous improvement across your portfolio of accounts.
Apply NowVoice Technology Engineer
Design and maintain our voice technology infrastructure including SIP connectivity, IVR platforms, AI voice agent integrations, and unified communications deployments. You will work across multiple carrier and platform environments.
Apply NowDon't See the Right Role?
We are always interested in hearing from talented people. Send us your CV and we will be in touch if a suitable opportunity arises.
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