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DigiTalker provides a complete voice technology platform that brings together AI, analytics, telephony, and natural language processing. Each component is designed to work independently or as part of an integrated stack, connecting with the platforms and systems your organisation already uses.
Our Solutions
We deliver voice technology as a managed service. That means we handle the configuration, integration, monitoring, and ongoing optimisation so your teams can focus on outcomes rather than infrastructure.
An integrated technology stack that connects AI, analytics, telephony, and CRM into a single managed service.
Learn moreFully automated conversational agents for routine customer interactions, integrated with your CRM and back-office systems.
Learn more100% call transcription with topic detection, compliance monitoring, sentiment analysis, and agent performance scoring.
Learn moreCustom IVR design with skills-based routing, queue management, callback scheduling, and overflow handling.
Learn moreHosted telephony, softphone deployment, Microsoft Teams integration, call recording, and multi-site management.
Learn moreMultilingual speech recognition and natural language processing with custom vocabulary support and real-time capabilities.
Learn moreIntegrations
Our technology is built to integrate with the contact centre platforms, CRM systems, and enterprise applications that our clients already operate. We maintain certified integrations with the major vendors and can connect to bespoke systems through documented APIs.
This approach means that deploying DigiTalker technology does not require replacing your existing infrastructure. We work alongside your current systems, adding capability where it is needed most whether that is AI-powered automation on the front end, analytics across your call recordings, or unified communications for your internal teams.
Whether you need a single solution or a fully integrated technology stack, our team can advise on the right approach for your organisation.