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The people behind DigiTalker's delivery: experienced professionals with deep expertise in contact centre operations, voice technology, and regulated industry compliance.
Our leadership team brings together decades of combined experience across contact centre operations, enterprise voice technology, artificial intelligence, and regulatory compliance. Each member of the team has held senior roles in the industries we serve, and this practical experience informs how we design, deliver, and manage every programme.
CEO & Founder
20+ years in contact centre operations and voice technology. Previously held senior roles at a major BPO provider, leading large-scale outsourced programmes across financial services and telecommunications.
Chief Technology Officer
Background in enterprise software and AI. Led voice platform development at a Tier 1 telecoms provider before joining DigiTalker to build our integrated technology stack.
Director of BPO Operations
Specialist in large-scale contact centre management across regulated industries. Oversees all operational delivery, team performance, and programme governance.
Head of Voice Engineering
Expert in VoIP infrastructure, SIP protocols, and carrier interconnect. Leads our voice engineering team responsible for connectivity, platform architecture, and network performance.
Head of Client Success
Dedicated to ensuring every client programme delivers against its KPIs. Manages the account management team and chairs quarterly business reviews with key clients.
Head of Compliance & Quality
ISO lead auditor with deep expertise in FCA, GDPR, and PCI DSS compliance. Responsible for maintaining our accreditation standards and quality assurance frameworks.
Get in touch to discuss how our team can support your organisation with voice BPO and technology solutions.
Talk to Our Team